The Benefits

  • Enjoy a faster online experience Superfast broadband will have a big impact at home and for business. Having a fast and more reliable connection will help your business gain the advantage – there are so many tools and services at your fingertips. And at home, the whole family can surf to their heart’s content – no more waiting around. Superfast Broadband is coming to an area near you soon. Find out where and when.
  • Where and when can I get it?

Acquire new customers

Fibre broadband allows you to make your marketing digital, with the ability to reach customers through new, faster, richer and easier to track communications options. Social media like Facebook and twitter help you reach new audiences cheaply and easily.

What are the benefits?

  • A richer conversationSocial media and digital marketing allow you to have engaging, two way conversations with potential customers.
  • No more barriersThere are no geographical boundaries, so your new customers could be everywhere and anywhere.
  • Improved customer relationsCloud based Customer Relationship Management (CRM) systems mean you have access to the same tools as larger companies – with all the same benefits, but for a fraction of the cost.

Do more with less

You can work smarter, faster, better. Superfast broadband will help you improve productivity and use your resources more effectively. For example, you might want to enhance your customer communications with social media – getting more value for money.

What are the benefits?

  • Work from anywhereCloud based document sharing means you can work from anywhere. Fibre broadband at home could help you to achieve a better work life balance and help protect the environment too, through less commuter travel.
  • Work smarterNow you can share assets and even collaborate on documents in real time. And high quality videoconferencing with high definition video and webcams.
  • Reduce your assetsSay goodbye to costly investments in IT systems, and all the pain of upgrades. Let the cloud be your datacentre, and switch to simple pay as you go payment options.

Manage change

Your business will be able to respond to market conditions at greater speed. Also, you can deal with new regulations and procurement guidelines, without all that waiting around. Why? Because fibre broadband lets you move your systems into the cloud without worrying about whether you can all access them reliably. Upgrade, compliance and security become someone else’s problems.

What are the benefits?

  • Cope with ease Deal with regulatory compliance without having to manage and implement costly system upgrades. Rent cloud based services with the updates included in the monthly costs.
  • Up to date When it’s this fast to upload and download content, you don’t have to keep that outdated catalogue on your laptop. And your customers benefit too; uploading web site content – even video – takes seconds, not hours.
  • React fast Time is of the essence in business, and now you’ll have the speed to react to change.

Sell more to existing customers

Superfast broadband can revolutionise your communications with existing customers and help you grow those relationships. You can do this by adopting new communications channels and media types. That way you reach your customers in the way they prefer, at the right time and in the right place.

What are the benefits?

  • Improve relationships Fibre broadband means you download and upload faster – your old one way marketing messages just became a rich conversation with customers.
  • Build brand loyaltySocial media can help you turn your customers into evangelists for your business.
  • Improved customer serviceNow you can react faster when customers get in touch. Use cloud based CRM to manage your customers. Cut down service calls with “how to” videos that you can upload in seconds. Be proactive in getting updates to your customers with eDirect Mailing.

Reduce risk

Every business relies upon customer, product and commercial data. Now it will be easier to protect these valuable assets and resources – and you can feel confident they are backed up and easy to recover, in an instant.

What are the benefits?

  • Hassle-free back upNow it only takes a few minutes to back-up valuable information.
  • Recover data Without your customer and billing data your company wouldn’t last a fortnight. Make sure that they are backed up offsite, and securely archived. Don’t leave your business dependant on that aging server under your desk!
  • FlexibleYou can access your data, files and information easily and securely – and from anywhere.

Reduce cost

Fibre broadband gives your business the means to take-up services that can have a very real impact on your bottom line. For example, Voice Over IP solutions and video conferencing.

What are the benefits?

  • Cut IT costs You can minimise the expense of technology infrastructure by moving to cloud based services for CRM, billing and support.
  • Cut travel costs Why travel to meetings when you can video conference?
  • Save timeTime is money. With faster uploads and downloads, you’ll all work more efficiently.

Funded by: the Welsh Government, BT, EU and UK Government